Product Management

Building trust and effective customer relationships alongside product and solution management on a global scale

Responsibilities

The strategy, planning, creation, and launch of all colocation and data center services

Essential Skills for the Role

  • Fostering trusted relationships
  • Nurturing a sense of community around the brand
  • Continual evolution and continuous learning
  • Building sustainability into every decision
  • Aligning products with customer needs

On Work-Life Synchronicity

“Born in Italy, I was only five years old when my family immigrated to Canada. My family maintained their Italian heritage through cooking traditional Italian dishes with each meal. The secret to my mother’s recipes lies in the ingredients—just like it’s essential for me to ensure the best product is available to my customers.”

On Global Product Standardization

“For true globalization to be successful across the product set, it is very important to factor in the localization or the regionalization aspect. When I am working with my team in gathering requirements, it is always a balancing act of consistency in product definition with catering to the local market conditions and customer requirements. Although many of our customers are truly global—and they expect the same class of service no matter where they are in the world—their infrastructure may reside across various geographies with varying needs. So, that balancing act between globalization and an appropriate level of localization is very important.”

ABOUT THE AUTHOR

Bruno Berti has more than two decades of experience in leading teams and launching innovative solutions across industries, including data centers, SaaS, and telecommunications. Known for his strength in building and leading product management and product marketing teams, he consistently operates with the philosophy that continued business success is built on trust and effective customer relationships.

Prior to joining NTT Global Data Centers, Berti held senior roles at SunGard Availability Services and Meridian Systems, where he focused on disaster recovery, enterprise software, and product strategy.

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