IEIC Special Coverage | Frank Nazzaro

FreddieMac, Chief Information Officer

Freddie Mac is a B2B company that plays a vital role in the secondary mortgage market. We keep the industry operating smoothly by serving our mission of providing liquidity, stability and affordability to the home purchase and rental markets.

Our reliance on the Internet has become an integral part of our daily lives over the last two decades and is essential to providing market connectivity. But as the Internet evolved into a utility, all but a select few took this critical infrastructure for granted. That is, until COVID-19. After the pandemic hit, businesses executed continuity plans overnight, not knowing whether crucial communication providers could sustain a remote workforce from edge-to-edge. This event will have a profound impact on how corporations manage operational risk and address business resilience (an emergence of ‘Tech Preppers’). Fortunately for us, our digital transformation efforts in End User, Collaboration and Cloud technologies made this pivot relatively seamless. 

Our focus is now on enhancing collaboration and enriching the staff experience.